Refund & Cancellation Policy
Last updated: August 2026
1. Overview
This Refund & Cancellation Policy applies to all advisory and execution services purchased from Summit Ridge Trading LLC. It explains when refunds are available, how to cancel an engagement, and how disputes are handled.
2. Services & Physical Goods
Summit Ridge Trading LLC sells consulting and advisory services only. We do not sell physical goods, so no product return (Return) policy applies.
3. Full Refunds
If you cancel an engagement within 48 hours of payment and before any work has begun, you are entitled to a full refund.
4. Partial Refunds
Once work has begun, a refund is available for the portion of the engagement that has not yet been performed, calculated on a pro-rata basis. Work already delivered or milestones already completed are non-refundable.
5. Non-Refundable Items
No refund is issued after the final deliverables have been accepted or the engagement has been completed. Third-party costs already incurred on your behalf are also non-refundable.
6. How to Cancel
To cancel, send a written notice to gtmsummitridge@outlook.com. Cancellation is effective on the date we receive your notice. We will confirm receipt and tell you whether any refund applies.
7. Refund Processing
Approved refunds are issued to the original payment method within 5–10 business days.
8. Disputes & Chargebacks
Please contact us before opening a payment dispute or chargeback. We respond within one business day and will work in good faith to resolve the issue. If a chargeback is opened without first contacting us, any chargeback fees may be deducted from a later refund.
9. Contact
Questions about refunds or cancellations can be directed to gtmsummitridge@outlook.com or by phone at +1 (575) 250-8566.